customer service
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If you hate reading, this is for you
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Reading isn’t for everyone. However, even those who don’t enjoy reading must concede that some of the best movies only became acclaimed due to the original novels. Here are some of the best movie adaptations that will feel the same as reading the novels. If you want some classic literature, Little Women is an excellent…
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Laurier professor researches effects of pronouns in costumer service
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The world of customer service is vast and everyone can agree upon its presence in their lives; whether working for a retailer as a representative or being the recipient of those services as a customer, client and/or patient. Grant Packard, an assistant professor of marketing at Wilfrid Laurier University’s Lazaridis School of Business and Economics,…
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The customer isn’t always right
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The customer is not always right. Even in our capitalistic world, I’m not sure which societies truly believe the customer is always right, let alone established businesses adhering by the phrase “the customer is always right.” Sure, in some cases the customer is right. However, in my personal experience within the food service industry, the…
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Gobble up these Thanksgiving Recipes
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Leftover Grilled Cheese Turkey Cranberry Quesadilla’s Stuffing Waffles Ingredients: 2 tablespoons unsalted butter 2 slices of bread ½ pound of thanksgiving leftovers (turkey, stuffing, vegetables) 2 slices of favorite cheese (cheddar, swiss, Monterey jack, etc) ¼ cup leftover gravy Ingredients: 2 flour tortillas ½ – 1 cup of shredded Swiss cheese (any cheese works)…
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The Tie That Binds WLU Since 1926
Serving the Waterloo campus, The Cord seeks to provide students with relevant, up to date stories. We’re always interested in having more volunteer writers, photographers and graphic designers.