Lazaridis Institute announces new partners in its ScaleUp program
Wilfrid Laurier University’s Lazaridis Institute has announced the next 11 companies taking part in its collaborative ScaleUp program This will be the seventh group of...
Laurier professor researches effects of pronouns in costumer service
The world of customer service is vast and everyone can agree upon its presence in their lives; whether working for a retailer as a representative or being the recipient of those...