Personal Pronouns
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XXXTentacion shouldn’t be idolized posthumously
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“Boys will be boys,” they say as the kindergarten girl comes crying to the teacher about the boy in her class pulling her hair. We just don’t expect it to escalate into aggravated battery on a pregnant woman. In case you missed it, rapper XXXTentacion was recently involved in a fatal altercation involving gun violence…
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Laurier professor researches effects of pronouns in costumer service
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The world of customer service is vast and everyone can agree upon its presence in their lives; whether working for a retailer as a representative or being the recipient of those services as a customer, client and/or patient. Grant Packard, an assistant professor of marketing at Wilfrid Laurier University’s Lazaridis School of Business and Economics,…
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